Privacy Policy
Effective Date: January 1, 2025.
This Privacy Policy explains how Aurumverse LLC ("Aurumverse", "we", "our", or "us"), a company organized under the laws of Delaware, USA, collects, uses, and protects your personal information when you use our website, Aurumverse.io, our mobile applications, and any related online services (together referred to as the "Services").
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make updates, the "Effective Date" at the top will be revised, and the updated version will be available through a link on our website's homepage. In some cases, we may provide additional notice (such as a pop-up message, a banner on our homepage, or an email).
We encourage you to review this Privacy Policy regularly so you are aware of any changes and understand your options. By continuing to use our Services after updates are posted, you agree to the revised Privacy Policy. If you do not agree with any part of this Privacy Policy, you should stop using our Services immediately.
We value your privacy and are committed to safeguarding your personal information. This includes any details you share with us when you access or use our websites, applications, platform pages, features, or other content we own or manage (collectively, the "Sites"), as well as when you interact with us through mobile applications or other related services.
This Privacy Policy also applies to any information you provide to Aurumverse in response to an email, an information request, participation in a survey, or during any application or onboarding process for our platform.
In this document, we outline how we handle, store, and protect your personal data in compliance with applicable state, federal, and international privacy laws. Our goal is to ensure your information is managed responsibly, securely, and transparently.
1. Acceptance of This Privacy Policy
By using Aurumverse's website, applications, or any related online services (together, the "Services"), and by submitting information to us, you are confirming that you understand and agree to the terms of this Privacy Policy.
When we are legally required to obtain your consent before processing your personal data, we will ask you directly for permission to collect, use, and share it as outlined here. For certain features or services, we may also provide additional, "just-in-time" notices explaining what data we collect and why.
If you do not agree with any part of this Privacy Policy, you should stop using our Services immediately.
2. Data & Personal Information
"Personal Data" means any information that can identify you directly or indirectly, or that can be used to contact you. This includes the data you give us voluntarily, as well as data we obtain from partners or public sources.
This Privacy Policy does not apply to anonymized or aggregated information that cannot be linked to you. We may combine your Personal Data with other information to improve our platform, products, and services.
Except as described in this Privacy Policy, we will never sell, rent, or trade your Personal Data to third parties.
2.1 Personal Data We Collect
We collect personal data you provide to us directly, as well as data generated when you:
  • Register for an account
  • Use our Services
  • Communicate with us
  • Participate in events, surveys, or marketing campaigns
Some information is required by law (e.g., to meet anti-money laundering, counter-terrorism financing, or "Know Your Customer" requirements). Providing optional information is your choice, but not doing so may limit your ability to use certain features or Services.
Examples of data we may collect include:
Contact Information
Name, address, phone number, email, and related details.
Profile Information
Your username, password, and account settings.
Demographics
Date of birth, citizenship, residency, marital status.
Financial Information
Declared net worth, income history, source of funds, and supporting documents such as bank statements or tax returns.
Government Identification
ID card, passport, driver's license, or other official identification (including photographs) as allowed by law.
Investment Details
Experience, objectives, risk tolerance, and liquidity needs.
Payment & Wallet Details
Bank account information, cryptocurrency wallet addresses for receiving R-Tokens, R-Pro Tokens, or payouts.
Employment Details
Job title, company name, business role, and legal authority to act for an entity (if applicable).
Communication History
Records of support requests, email exchanges, and interactions with our social media accounts.
Marketing Preferences
Your opt-in/opt-out choices for receiving marketing material.
Transaction Records
Details about any transactions made on our platform.
Social Media Data
Usernames, preferences, and related public content.
Other Data
Any additional information you choose to share.
Third-party sources
We may also gather information from trusted third-party sources, such as:
  • Public databases
  • Credit bureaus
  • ID verification providers
  • Joint marketing partners
  • Social media platforms
This may include financial background, reputational information, or company affiliation details. We use this information to verify identities, comply with legal obligations, and prevent fraudulent or illegal activity.
2.2 Data Collected When You Register or Use Our Services
When you sign up for our Services, you may be asked for:
Full contact and residential details
Profile information for account creation
Demographic and identification information
Proof of income or net worth if required by investment rules
Cryptocurrency wallet address for receiving R-Tokens or payouts
Bank account or payment method details for funding investments
Proof of identity for compliance purposes
2.3 Data Collected When You Visit Our Website
Technical Information
When you access our website, certain technical information is automatically logged, including:
  • Device type and operating system
  • Browser type and version
  • IP address and general geographic location
  • Referring website or search engine
  • Pages viewed and time spent on the site
  • Date, time, and frequency of visits
This information is usually anonymized and used for security, stability, and performance monitoring. IP addresses may be analyzed in cases of suspected fraud, network attacks, or unauthorized activity, and may also be used to block access from restricted jurisdictions.
Analytics and Tracking
We also use analytics and tracking tools (including Microsoft Clarity and Microsoft Advertising) to understand how visitors use our site. These tools may use cookies and similar technologies to collect behavioral data, heatmaps, and session replays.
This helps us improve the user experience, enhance security, and inform marketing strategies. You can read more about Microsoft's data practices in the Microsoft Privacy Statement.
3. How We Use Your Personal Data
Our main reason for collecting your personal information is to deliver a safe, efficient, and personalized experience when you use Aurumverse Services. We use this data to operate, improve, and protect our platform, to comply with legal obligations, and to tailor our content and communication to your needs.
How We Use Your Personal Data
3.1 Compliance with Legal and Regulatory Requirements
Some of our Services are subject to strict laws and regulations that require us to collect and verify certain personal information — such as your ID, proof of address, financial details, transaction history, and employment information. This includes compliance with anti-money laundering (AML), counter-terrorist financing (CTF), and Know Your Customer (KYC) obligations in multiple jurisdictions.
To do this, we may work with third-party verification providers who compare the information you give us against trusted databases and public records. We may also request additional documents to verify your identity, address, and source of funds. If you choose not to provide the required information, we cannot legally offer you our Services and will need to close your account.
3.2 Enforcing Our Terms and Agreements
Because we handle sensitive financial and identification data, we actively monitor and investigate any suspicious, prohibited, or illegal activity on our platform. This includes enforcing our Terms of Use and agreements with other parties, and recovering any fees owed for Services. If you do not allow us to process your personal data for these purposes, we cannot continue providing Services to you.
3.3 Delivering Our Services
We process your personal information so that we can provide you with R-Token and R-Pro Token services, enable transactions, and maintain your account. Without this data, we cannot fulfill our contractual obligations to you.
3.4 Service Notifications and Account Updates
We use your contact details to send important account-related updates — for example, transaction confirmations, security alerts, or changes to our Services. Without these communications, you might miss critical information affecting your account and investments.
3.5 Customer Support
When you contact our support team — whether for a technical issue, account question, or transaction dispute — we use your personal information to respond and assist you. Without processing this data, we could not address your requests or resolve issues.
3.6 Quality Control and Training
We use your information for internal reviews, quality control, and staff training to ensure accurate and consistent service. Without this, you could experience errors in transaction records or interruptions in service.
3.7 Security and Fraud Prevention
We use personal information to verify your identity, detect suspicious activity, protect against unauthorized access, and comply with cybersecurity laws. Accurate, up-to-date data is essential for protecting both you and our platform.
3.8 Research and Service Improvement
We analyze how users interact with our Services to identify ways to improve features, website layout, mobile app usability, and overall performance. This may also help us design new services for R-Token and R-Pro holders.
3.9 Personalizing Your Experience
We use your preferences and past activity to customize your platform experience — for example, showing relevant investment opportunities or enabling certain settings you've chosen.
Additional Uses of Your Personal Data
3.10 Business Changes and Corporate Transactions
If Aurumverse LLC is involved in a merger, acquisition, or similar corporate change, your account information may be shared as part of the process. You can choose to close your account if you do not want your data used for this purpose.
3.11 Marketing and Promotions
If you have opted in, we may send you promotional content — such as updates about new projects, platform events, or partner offers. We may also tailor our marketing based on your interests and activity on the platform. You can opt out of marketing emails or SMS at any time.
For users in the European Economic Area (EEA), we will only send marketing communications if you have consented (unless you are an existing customer and the message relates to similar services). We will not share your data with third parties for marketing unless you have given us permission.
Please note: if you limit how we use your data, some features of the Services may not be available.
4. Cookies – Automatic Data Collection and Usage
Cookies are small text files stored on your device by your web browser (if you allow it). They help websites recognize your browser, remember certain settings, and improve your browsing experience. Cookies are widely used to make websites function properly, run more efficiently, and provide insights to website owners.
When you visit the Aurumverse website, cookies may be stored on your device. These cookies do not necessarily contain personal information, but they can help us understand how you interact with our platform. This allows us to improve our Services and provide a smoother, more personalized experience.
We use cookies for several purposes:
  • Remembering your preferences – so you don't need to re-enter information each time you visit.
  • Improving platform performance – helping us understand which parts of the website are most visited or most useful.
  • Enhancing security – detecting unusual activity or potential threats.
  • Analyzing usage patterns – to improve navigation, layout, and content relevance.
Cookie Types and Your Choices
4.1 First-Party Cookies
We primarily use first-party cookies, meaning the data flows directly between your device and Aurumverse's systems. These cookies do not track you across other websites or apps.
4.2 Third-Party Service Providers
We may also use trusted third-party analytics or service providers to help us better understand user behavior, such as: How visitors navigate our site, which investment projects or features are most viewed, and general transaction and interaction trends. Our service providers analyze this data and give us aggregated reports. They are contractually required to use the information solely to assist us in improving the platform and cannot use it for unrelated purposes.
4.3 Your Choices
You can configure your browser to: Warn you each time a cookie is set, or Block all cookies entirely. If you disable cookies, some parts of the Aurumverse website or platform may not function as intended.
4.4 Use of Google Analytics
For continuous improvement, Aurumverse uses Google Analytics, a web analytics tool provided by Google LLC (part of Alphabet Inc., USA). Data protection – Google Analytics processes data in an anonymized form (your IP address is masked). Purpose – Google uses the collected data to track website usage, prepare reports for us, and provide related services. Data sharing – Google may use this information within its own advertising network to personalize ads, but only in anonymized form. You can prevent Google Analytics from collecting your activity data by installing the Google Analytics opt-out browser add-on. This add-on stops the Google Analytics scripts from sending usage data to Google. For more details on how Google handles privacy, please visit: https://www.google.com/intl/en/policies/privacy
5. Disclosing and Transferring Personal Data
We may share your personal data with trusted third parties, legal or regulatory authorities, and in some cases transfer your data internationally, as outlined below.
There are situations where it is necessary to share your information with:
  • Aurumverse Group Entities – We may share your details with other companies under our corporate group so we can deliver Services consistently across our network. All group members are bound by this Privacy Policy.
  • Approved Contractors and Service Providers – This may include marketing agencies, IT support providers, data hosting services, payment processors, fraud prevention tools, identity verification partners, and customer support centers. These providers are contractually required to follow our security and privacy standards, and they may only use your data to perform the tasks we have requested.
  • Business Partners – Where needed to provide products or services to you, we may share your data with partners such as credit reference agencies, fraud databases, background screening services, or joint marketing partners.
  • Third Parties with Your Consent – In certain cases, we will only share your data if you explicitly authorize it.
Your personal data may also be transferred in these circumstances:
  • Business Sale or Transfer – If Aurumverse discusses, negotiates, or completes the sale or transfer of part or all of our business, your information may be disclosed under confidentiality terms to potential buyers or transferred to the acquiring entity.
  • Corporate Reorganization – In the event of a merger, restructuring, or other change of control, your data may be transferred so the Services can continue.
  • Legal or Regulatory Requests – We may disclose your data if required to do so by law, regulation, court order, or at the request of public authorities.
  • Legal Defense – If we are involved in legal proceedings, your data may be shared as necessary to defend claims or enforce our rights.
  • Anonymized Data – Information that has been anonymized or aggregated so that it no longer identifies you personally may be shared freely.
We will never sell, rent, or exchange your personal information without your permission, except as necessary to provide Aurumverse Services or comply with applicable law.
5.1 Sharing with Third-Party Sites and Services
Merchants, vendors, or partners you interact with through Aurumverse may have their own privacy policies, which govern their use of your information. We encourage you to review those policies, as Aurumverse is not responsible for their data handling practices.
If you connect your Aurumverse account to a third-party application or platform, we may share your information with them as needed to facilitate your transactions. Unless you provide additional consent, these parties may only use your data to perform the agreed service.
6. Transfer of Data
We store and process personal data in secure data centers located in various countries where we or our service providers operate. This means your data may be transferred outside the United States, Canada, or your country of residence.
Some of these countries may not offer the same level of data protection as your home jurisdiction. In such cases, we implement safeguards—such as contractual protections and security controls—to ensure your information remains protected in line with this Privacy Policy.
7. Security of Data
We apply technical, administrative, and organizational measures to protect your personal data against unauthorized access, alteration, loss, or misuse.
System Security
Our websites and systems are regularly scanned for vulnerabilities and updated to guard against potential threats.
Restricted Access
Your personal data is stored in secure networks and is accessible only by authorized personnel who are required to keep it confidential.
Encryption and Secure Transmission
While no method of data transmission over the internet is completely secure, we implement industry-standard measures to protect information in transit and at rest.
We will never request sensitive payment details (such as your credit card number, banking PIN, or password) through unsolicited email, SMS, or phone calls. If you receive such a request, do not respond and notify us immediately.
You also play a key role in protecting your account. Choose a strong password, keep it confidential, and notify us promptly if you suspect any unauthorized access.
Please note: once information leaves our systems via internet or wireless communication (including email or SMS), we cannot guarantee its security until it reaches us. If you believe your data is at risk, contact us immediately using the details at the end of this Privacy Policy.
8. Retention of Data
8.1 Personal Data
Aurumverse LLC will only keep your personal data for as long as it is needed to fulfill the purposes set out in this Privacy Policy. We will retain and use your data as necessary to:
  • Meet legal and regulatory requirements
  • Resolve disputes
  • Enforce our agreements and policies
In line with our record-keeping obligations, we will generally store account-related and personal data for a minimum of five years after your account is closed. In some cases, laws may require us to retain certain records for up to ten years.
8.2 Data Collected Automatically
Data collected automatically (such as site usage logs, page visit durations, or technical analytics) is usually retained for shorter periods, typically up to one year from the expiration of the related cookie. However, if needed for security, platform improvement, or to meet legal obligations, we may store it for longer.
9. Disclosures Due to Legal Compliance
Aurumverse complies with all applicable data protection and privacy laws. We may be required to share user data with legal authorities without prior consent if presented with a valid court order, subpoena, or similar legal requirement, or if permitted or required by applicable law or regulation.
In the event of a breach of our Terms of Use or restrictions on the use of our platform, we may disclose personal data to our business partners or legal authorities to protect our rights and address the violation.
10. Your Rights
10.1 General
Aurumverse LLC acts as the Data Controller for your personal data, meaning we determine how and why it is processed. We may process your personal data:
  • With your consent
  • To comply with legal obligations
  • To fulfill a contract with you or take steps at your request before entering into a contract
  • Based on our legitimate interests (e.g., protecting our platform, preventing fraud, safeguarding our rights and those of our users)
Whenever possible, you can update your personal data through your account settings. If you cannot make the changes yourself, please contact us. We may need to verify your identity before responding to your request.
Some data must be retained for fixed periods under applicable law; in such cases, it will remain stored in our systems but restricted from normal use until the retention period ends.
10.2 Individual Rights in Relation to Your Data
10.2.1 Right to Access
You have the right to know if we process your personal data and to request a copy of it. We may ask you to clarify which information or processing activities you are interested in.
10.2.2 Right to Rectification
You can request that we correct or update any inaccurate or incomplete personal data we hold about you.
10.2.3 Right to Withdraw Consent
Where processing is based on your consent, you can withdraw it at any time. Withdrawal will not affect the legality of processing carried out before your withdrawal.
10.2.4 Right to Erasure
You can ask us to delete your personal data in certain situations. We may refuse deletion if the data is required for legal compliance or in connection with legal claims.
10.2.5 Right to Data Portability
If we process your data based on a contract or your consent and by automated means, you may request your data in a structured, commonly used, machine-readable format, or ask us to transfer it to another controller, where technically possible.
10.2.6 Right to Restrict Processing
You may request that we limit the processing of your data if: You contest its accuracy (processing will be restricted until verified), processing is unlawful and you prefer restriction over deletion, we no longer need the data, but you require it to establish or defend legal claims.
10.2.7 Right to Object
You may object to our processing of your data where it is based on legitimate interests, or for direct marketing purposes.
10.2.8 Automated Decision-Making
You may request a review of any automated decisions that significantly affect you, rather than being subject solely to automated processes.
10.3 Complaints
If you believe your data protection rights have been infringed, please contact us first so we can attempt to resolve the issue. You may also file a complaint with a relevant supervisory authority in your jurisdiction.
11. Children's Personal Data
Aurumverse does not knowingly collect personal data from individuals under 18 years of age. If we learn that a user is under 18, we will close their account and delete their personal data as soon as reasonably possible.
12. Links to Third-Party Websites
Our website may include links to other websites or services operated by third parties. We are not responsible for the privacy practices of those sites. We strongly encourage you to review the privacy policies of any third-party site you visit.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal obligations, or data handling practices. When updates are made, we will revise the "Effective Date" at the top of the policy and post the updated version on our website. In some cases, we may also notify you directly.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Aurumverse LLC